Head of Quality Network, Japan & South Korea

Adhesive Technologies Quality Japan, Yokohama, Kanagawa-Ken Full Time Regular
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Head of Quality Network, Japan & South Korea Apply for this role
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About this position

About this Position

The Cluster Quality of Japan & Korea is responsible for end-to-end quality management across Henkel’s seven manufacturing sites in Japan and South Korea. This role is a cluster Quality leadership role ensuring the execution of
  • Henkel’s global quality standards
  • Fostering a Zero-Defect culture and customer intimacy
  • Drives digital transformation to simplify, standardize and drive efficiency
  • Develops people/ competencies / critical talent pipeline and
  • Delivers key initiatives aligned with AOQ(Adhesive Operations, Quality)'s PDIs(Policy Deployment Index) and performance KPI’s 

What you´ll do


Quality System Deployment

Ensure full implementation and governance of Henkel’s five global quality fundamentals across all JPKR plants:

  • Statistical Quality Control (SQC)
  • Management of Change (MOC)
  • Critical to Quality (CtQ) Standards
  • Problem Solving Tools (FRPS - Fast Response Problem Solving / A3 / Six Sigma)
  • Process Failure Mode & Effects Analysis (PFMEA)
  • Achieve 100% compliance with mandatory minimum CtQ standards by target deadlines.
  • Conduct monthly MOC/ADP(Adhesives Development Process) governance reviews at each site to ensure proactive quality risk control.
  • Implement MOC/NPI(New Product Introduction) tools across sites and complete FRPS training at all required locations.

Performance & Risk Management

  • Drive reduction in product-related complaints to meet annual targets, categorized by defect location (country of origin).
  • Deploy DFMEA and PFMEA methodologies to support risk mitigation in all new ADP projects, including projects for Electronics & Automotive Business (Songdo and Eumseong).

Problem Solving & Issue Resolution

  • Establish and drive structured problem-solving approaches (A3, 8D, FRPS) across all levels of the organization.
  • Lead root cause investigations and resolution of major customer quality complaints to eliminate systemic gaps and prevent recurrence

People & Competency Development

  • Drive the structured approach with HR and internal processes to ensure right people / organization and staffing based on needs (blue-print)
  • Identify key talents, critical pipeline management and skills development

Stakeholder management

  • Actively management internal (Business Units / Purchasing / Global Functions / Regional teams / DX/ AOD) and external stakeholders (Customers / Auditors / Consultants etc) for issue management or continuous improvements

What makes you a good fit

  • Bachelor’s degree in engineering (Chemical / Electrical / Mechanical etc)
  • Multi-site Quality Management experience in leadership role or a related technical discipline.
  • 8–10 years of progressive experience in manufacturing quality management, preferably in chemical, automotive or electronics industries.
  • Proven track record of deploying global quality systems such as SQC, MOC, PFMEA, and problem solving tools in multi-site environments.
  • Demonstrated ability to lead cross-functional and cross-cultural teams in a matrix organization.
  • Strong customer-facing skills, with experience managing quality expectations of tier-1 global clients
  • Understanding of Quality Standards and Requirements including ISO / VDA / IATF / PPAP etc
  • Certified in Six Sigma / Lean Management / Auditor Experience / Root Cause Analysis
  • Multi-lingual (English / Korean/Japanese etc) and strong communicator

Some perks of joining Henkel

  • Globally wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • Retirement Pension Plan (Corporate DC and CB composition)
  • Sick Leave
  • Group Term Life Insurance
  • Supplementary Workers' Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 25081985

Job Locations: Japan, Kanagawa-Ken, Yokohama

Contact information for application-related questions: recruitment.jp@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

 Henkel について

ヘンケルは、創業以来約150年以上にわたって築き上げてきた確固たる経験に基づき、毎日の生活を見つめ直し、より快適で豊かなものにするべく取り組んでいます。現在、そして未来の世代のために、革新的でサステナブルなブランドとテクノロジーを通じて、世界中のチームとともに邁進しています。ヘンケルは、インダストリアル事業およびコンシューマー向け事業で業界リーダーとしての地位を確立しています。当社の取扱製品には、一般的なヘアケア製品、洗濯用洗剤、柔軟剤といったものから、接着剤、シーリング剤、機能性コーティング剤などがあります。    

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