ヘンケルは、創業以来約150年以上にわたって築き上げてきた確固たる経験に基づき、毎日の生活を見つめ直し、より快適で豊かなものにするべく取り組んでいます。現在、そして未来の世代のために、革新的でサステナブルなブランドとテクノロジーを通じて、世界中のチームとともに邁進しています。ヘンケルは、インダストリアル事業およびコンシューマー向け事業で業界リーダーとしての地位を確立しています。当社の取扱製品には、一般的なヘアケア製品、洗濯用洗剤、柔軟剤といったものから、接着剤、シーリング剤、機能性コーティング剤などがあります。
Junior CRM Specialist (M/F/X)
Apply for this role
About this Position
At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box – take the chance and shape the digital future together with us.
What you´ll do
After personalized training, you will be integrated into the West European Commercial Excellence department, which is attached to the Performance Excellence team of Henkel West Europe, but you will be in Brussels to cover the BNL activity.
As a CRM Specialist, you will play a key role in driving the performance of our field team of BNL by ensuring that our CRM system operates as the single source of truth for all POS commercial data.
Your responsibilities will include:
- Deliver ongoing training to the field team on new CRM functionalities and create reference tutorials,
- Manage and maintain CRM databases (POS, products, assortments) to ensure data accuracy and integrity
- Update and maintain POS database and Henkel Products database for stability and alignment with customer data
- Support Category Manager team to update and maintain Assortment Database.
- Maintain Sales representative’s territory and visit policy distribution.
- Optimize reporting interface for automated tracking of field activity and KPIs.
- Manage survey programs and user tickets on the CRM platform.
- Collaborate with external suppliers for video recognition applications and implement Single Sign-On (SSO).
- Develop and share sales performance reports for SIP tracking and support target setting.
- Oversee IT equipment and mobile for the field team.
What makes you a good fit
- Higher education degree (Bachelor +4/5)
- Expertise in CRM tools and database management for retail business models
- Advanced knowledge of Power BI and Microsoft Office (Excel, SharePoint)
- Strong analytical and synthesis skills, autonomy, and rigor
- Excellent communication and teamwork abilities. • Understanding of field team operations
- Fluent in English is mandatory
- Fluent in French or Dutch would be appreciated
- Knowledge of retail industry would be appreciated
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Group Insurance / Hospitalization Insurance
- Entertainment allowance
- Travel allowance
- Meal Vouchers
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26092034
Job Locations: Belgium, Brussels-Capital Region, Brussels
Contact information for application-related questions: recruitment.benelux@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
Henkel について
FAQ
複数の職種に関心があります。同時に複数の職種に応募できますか？
はい。当社のオンライン応募システムにご自分のプロフィールを入力するだけです。オンラインプロフィールが完成したら、複数の職種に応募することができます。
求人情報は英語で書かれています – 応募も英語にすべきですか？
はい、英語でご応募ください。ヘンケルはグローバル企業であるため、世界中の同僚と働くことになります。また、当社では、英語が公用語です。一般的に、求人広告と同じ言語で応募書類を書くことが原則です。
応募した後、応募の進捗について連絡がありますか？
ヘンケルで募集している職種に同じものはありません。したがって、適切な候補者を見つけることは、雇用される応募者のみでなくヘンケルにとっても重要です。候補者と当社の双方がお互いに適していることを確認したいと考えています。進捗状況は随時応募者にお知らせします。
登録に関する質問がある場合、どちらに連絡すればよいですか？
テクニカルな質問やオンライン応募プロセスに関する質問は、こちらをクリックしてください 。